General Overview

All payments are due prior to the beginning of the next billing period. Generally your billing period starts on the aniversary date of the activation of your first domain with Network31. For each successive period, your contract is renewed automatically unless we are notified otherwise. Billing period is determined by the billing option you chose at the time of ordering. 

Your billing period also applies to any additional items and services ordered after the initial activation of you account. Fee for such items and services will be prorated so that the start date matches that of the first domain.

For payment, We accept company check or money order for prepaid monthy, quarterly and annual accounts. On all accounts, we require a minimum of one month contract.

Late Payments

Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, customers are given 7 day grace period after which the account is put on suspension. Reactivation of suspended account incurs reactivation fee of  $24.95.

 Cancellation

Network31 requires a written cancellation notice 5 days prior to the start of next billing period. You may use any of following methods to deliver the written notice:

Online Cancellation of Account 

For Mail option, please print out the cancellation form found here.  If printing it is not possible, make sure you provide all the information requested on the form.  Please make sure you fill in all the required fields. 
 
 

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