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| CURRENT NETWORK OPERATIONAL STATUS:
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| 03/01/2002 | Some dial up customers are unable to log in. We are changing our authentication system. Please contact customer service for the updated dial up authentication software. |
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| 10/02/2001 | Our main router is back on line all services have been restored | ||||||||||||||||||||
| 10/01/2001 | Our main router has failed. Web hosting and Mail services are affected. we are working to correct this problem. | ||||||||||||||||||||
| 9/15/2001 - 9:00 p.m. | All DSL services are restored. We don't yet have confirmation on what
caused the outage of our Covad circuit, but believe that some of the Worldcom equipment that supports this circuit needed to be reset after
the power outage. At this point, all services are operating normally. |
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| 9/15/2001 - 2:41 p.m. | It appears that at approximately 2 p.m. our Telehouse facility has lost
power again. Telehouse says this is due to the ConEd generator running out of fuel. There is a fuel truck blocks away that is currently being held back by the authorities. They are currently trying to get the truck through. Once it arrives, power should be restored shortly. |
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| 9/15/2001 - 12:27 a.m. | Power has been restored to 25 Broadway/Telehouse via the ConEd generator. We have verified that all services out of this location are operational. Since this is generator power, there is still a possibility of sporadic outages, but we expect that when Telehouse has their own generator repaired tomorrow, the facility should return to near-normal reliability. | ||||||||||||||||||||
| 9/14/2001 | Dial-up has taken a bit longer to restore, but is now fully operational. As there is still quite a bit of congestion in the NYC telephone network, you may experience occasional errors or "fast busy" signals. | ||||||||||||||||||||
| 9/13/2001 | our main POP has lost power due to a generator failing. We believe the generator will be fixed sometime tomorrow and also that ConEd will be bringing in a temporary generator. | ||||||||||||||||||||
| 9/5/2001 | Some customers may have experienced dial up problems. This access problem has been resolved at 6:30pm |
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